Terms and Conditions
Acceptance of Terms
By accessing or placing an order on ewanbeauty.store, operated by Eloria Union LTD (Reg. No 16672890) (“we,” “us,” or “our”), you agree to the following terms and conditions (“Terms”).
These Terms apply to the entire website and all communications with EWAN Beauty.
If you do not agree with any part of these Terms, you must not use the Site.
Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes take effect upon posting on the Site.
Your continued use of the Site after such updates constitutes acceptance of the revised Terms.
Use of the Site
You agree to use the Site only for lawful purposes and in accordance with all applicable laws and regulations. You must not:
Use the Site in any way that violates any local, national, or international law.
Attempt to gain unauthorised access to any part of the Site or related systems.
Use the Site to transmit harmful, offensive, or inappropriate content.
Purchase of Goods
The Site allows you to purchase goods listed in our catalogue.
All orders are subject to confirmation and product availability.
We reserve the right to reject or cancel an order for any reason, including but not limited to unavailability or pricing errors.
Prices and Payment:
All prices on the Site are listed in EUR (€) and include applicable taxes unless otherwise stated.
Payment must be made in full at the time of placing the order.
We accept secure online payments through authorised payment gateways.
Product Descriptions:
We strive to provide accurate descriptions and images of our products but do not guarantee they are entirely error-free.
If a delivered item materially differs from its description, please refer to our Returns and Refunds section.
Shipping
Orders are shipped according to the method you select and within the estimated delivery times provided.
Delivery times are approximate and may vary depending on destination and external factors.
We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
Returns and Refunds
You may return a product within 28 days of receipt if it is unused, in its original packaging, and accompanied by proof of purchase.
To initiate a return, contact us at info@ewanbeauty.store.
Return shipping costs are borne by the buyer unless otherwise required by law.
Refunds are processed within 14 working days after the returned goods are received and inspected.
Items that are non-returnable under UK law are not eligible for return.
User Accounts
To place orders or access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your credentials and all activities under your account.
Notify us immediately of any unauthorised use.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and deliver personalised content.
By using the Site, you consent to our use of cookies as described in our Privacy Policy.
You can manage your cookie preferences via your browser settings or our cookie-consent tool.
Intellectual Property
All content on the Site — including text, images, logos, and software — is the property of Eloria Union LTD or its licensors and protected by copyright, trademark, and other intellectual-property laws.
You may not reproduce or distribute any materials without prior written consent.
Privacy
Your use of the Site is governed by our Privacy Policy.
By using the Site, you consent to the collection and processing of your information as outlined there.
Limitation of Liability
To the fullest extent permitted by law, Eloria Union LTD, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or purchase of goods.
Disclaimer of Warranties
The Site and all content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
We do not guarantee uninterrupted access, error-free operation, or freedom from malware or other harmful components.
Termination
We reserve the right to suspend or terminate your access to the Site at any time, without prior notice, for any reason, including violation of these Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Contact Information
Company: Eloria Union LTD (Reg. No 16672890)
Address: 20 Wenlock Road, London, United Kingdom, N1 7GU
Phone: +44 7488 818177
Email: info@ewanbeauty.store
Website: www.ewanbeauty.store
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Eloria Union LTD regarding your use of the Site and supersede any prior agreements or representations.