Returns
If you’re not satisfied with your purchase, you can return it within 28 days.

Conditions:

  • Item must be unused and in original packaging

  • Original purchase receipt is required

Return address:
Eloria Union LTD
20 Wenlock Road, London, N1 7GU

Refunds & Exchanges

  • Full refund or exchange once the item is inspected

  • Refund issued to the original payment method

  • No refunds for items held by customs until returned

Faulty or Incorrect Items
Email us at: info@ewanbeauty.store
We’ll refund or replace faulty items.
We also refund original shipping costs for faulty orders.

Shipping Responsibility
Return shipping costs are the customer’s responsibility.
This includes items that were originally shipped for free.

Missing Items

  • Some items may arrive separately

  • Check your dispatch confirmation emails

  • Review delivery notes from each package

  • Still missing something? Contact our support team

Contact Us
If you have any questions or concerns, reach out to us:

Company: Eloria Union LTD (Reg. No 16672890)
Address: 20 Wenlock Road, London, N1 7GU
Phone: +44 7488 818177
Email: info@ewanbeauty.store
Website: www.ewanbeauty.store

We’re here to help make your EWAN Beauty experience the best it can be.